26,360 DENOVA CARBON MONOXIDE DETECTORS RECALLED
Name of Product:
DeNova Detect Brand Combination Natural Gas and Carbon Monoxide Alarms
Hazard:
After alerting consumers to the presence of natural gas or carbon monoxide, the recalled alarm can go into sleep mode when the alert lasts less than four minutes. During this time, the alarms can fail to detect and alert consumers to a new incidence of natural gas or carbon monoxide, posing a risk of carbon monoxide poisoning.
Remedy:
Recall Date:
November 14, 2024
Units:
About 26,360
Consumer Contact
New Cosmos USA Inc. toll-free at 888-447-6016 from 7 a.m. to 7 p.m. ET Monday through Friday, email at [email protected], or online at www.denovadetect.com and click on “Recalls” or at www.denovadetect.com/safetynotice-dd622 for more information
Recall Details
Description:
This recall involves the DeNova Detect brand combination of natural gas and carbon monoxide alarms with model number DD622NCV. DeNova Detect, Natural Gas + Carbon Monoxide are printed on the front of the alarm. The model number is on the top side of the alarm. The serial number is on the right side of the alarm.
Remedy:
Consumers should immediately register online at www.denovadetect.com/safetynotice-dd622 to receive a prepaid shipping package and replacement alarm. Consumers should continue using the recalled alarms until they install the replacement alarms. Once they receive the replacement alarm, consumers should ship the recalled alarm back in the provided prepaid shipping package.
Consumers can review Protect Your Family from Carbon Monoxide Poisoning | CPSC.gov for more information about preventing carbon monoxide poisoning.
Incidents/Injuries:
None reported
Sold At:
Lowe’s stores nationwide and online at Amazon.com, Lowes.com, and Denovadetect.com from December 2023 through July 2024 for between $90 and $102.
Distributor(s):
New Cosmos USA Inc., of Lisle, Illinois
Manufactured In:
Japan
Recall number:
25-045
