Starting December 1, 2020, the City of Crossville will be launching software to manage all permitting and inspections. The software is an online-based program called “My Government Online” (MGO). On December 1, 2020, the city will be accepting online permits through MGO. You can still apply in person for a permit. However, whether you apply online or in person, you will need to create an account on My Government Online. The website can be found at this link: https://www.mygovernmentonline.org/

Please click this link for instructions on setting up and using your account:

https://www.mygovernmentonline.org/MyGovernmentOnlineCustomerPortalInstructions.pdf?fbclid=IwAR2Q6mkmwJ3kkxapq0mnCPLmr8Egzae2MyJPlilO0GEQCGOaGfn7zvt-ytM

If you need further assistance you can call 1-866-957-3764 (Mon- Fri: 7AM- 6PM CST). The call center is open 24 hours a day for messages.

All projects started before December 1, 2020 will be completed with their current software. For inspections, questions, and/ or issues concerning projects prior to December 1, 2020, please contact the Crossville Codes Department at (931) 456-1830.

For projects started after December 1, 2020, applications, permits and inspections will be completed through My Government Online. For more information about applying for a building permit online, visit

http://www.crossvilletn.gov/index.php/departments/codes-enforcement/100-departments/codes-enforcement/559-online-permits?fbclid=IwAR1_cvjJA5ULxWIk-_nISAabXm4U58f9-TReBINjTNRUceI0GCru5vE1LGw