A significant network disruption is impacting Verizon customers across nearly 20 counties in Middle Tennessee, leaving thousands facing potential connectivity issues.

• Start Time: August 19, 2026, at 1:03 PM CDT

• Estimated Restoration: August 20, 2026, at 5:07 AM CDT

• Affected Areas: 18 counties including Rutherford, Sumner, Wilson, Putnam, Warren, White, and surrounding regions, spanning dozens of cities such as Cookeville, Smyrna, Mount Juliet, and McMinnville.

Verizon has confirmed a known issue is active, though the full scope of the outage remains unclear as further details are currently failing to load on status pages.

Workaround: Affected customers can utilize Wi-Fi Calling, a built-in feature available on most modern Android and iPhone devices, by navigating to their phone settings.