Case 1:

On September 12th, Chief Brooks with the Crossville Police Department contacted the Fairfield Glade Police Department in
Regarding a possible scam on Lakeside. Brooks stated he had been informed that someone in Fairfield was possibly on the phone with a scammer stating they had warrants out for their arrest and requesting money.

Cumberland County Deputy Fatima Pena contacted the woman who said she received a call from Comcast at 9:00 am advising her they wanted to do an update on her software.

After giving them access to her computer, they told the woman her bank had been compromised and she was showing fraudulent activity on her account for 900.00 dollars, and said her social security had been compromised as well and transferred her over to social security.

She said Social Security told her she had pending warrants for her arrest for fraud but did not know what they were talking about. She stated she was told she needed to take the money out of her account so the scammers would no longer have access to these funds. The woman told Deputy Pena she thought this was a scam but was so confused at all the information that was being given to her at that moment.

After advising the woman it was a scam, she stated they had her social security number. Pena advised her to contact her credit card company and her bank accounts to verify no money had been taken out and to contact Social Security to advise them of the incident.

Case 2:

On September 16th a woman stopped by the Fairfield Glade Police Department regarding a bill she received in the mail from Verizon. She said she had been receiving emails from Verizon, but she believed it was all a scam and deleted them.

But on September 4, she received a real bill from Verizon stating she owed $1,000.00. She contacted Verizon and told them she didn’t make the charges, and that is when Verizon informed her there were a total of three new lines under her account.

Verizon told her she needed a police report with a case number to remove those lines from her account.

However, this wasn’t the first time she had an issue like this, as a similar incident happened in May when someone opened accounts with T-Mobile under her name.

The woman believes these accounts could have been done by the same person, and said once Verizon gets the police report they will take
care of the phone lines.

Case 3:

On September 9th, A man contacted 911 regarding an identity theft, saying he had received a letter from Apple stating he needed to make a payment on his account. However, the man said he has never had an Apple account and does not know how to create an account with Apple.

He stated he contacted a different number for Apple where they informed him the balance was $1,000.00 and the account had been active since Oct 2021. The man wasn’t aware of this account, and Apple informed him all the transactions were done on Apple and they had recently done all these charges.

Apple told him the transactions were done in Pennsylvania, and to contact the Police Department and do a report over this matter. The man told Deputy Pena they closed the account, and no one would be able to do any more transactions on that Apple account.

Apple’s fraud department has been notified and they are starting an investigation on their end.