Middle Tennessee Natural Gas is sending emails directly to over 18,000 customers who utilize the online recurring payment system regarding major changes that are coming to the online payment system.

The email will come from news@mtngnews.

Officials tell customers to please be on the lookout for it, especially in the spam folder.

MTNG recommends that customers consider signing up for MTNG’s free bank draft service at:

https://www.mtng.com/payment-options-bank-draft/