The Harriman Utility Board has addressed recent customer complaints regarding a musty or chlorine-like odor and unusual taste in the local tap water. Officials explained that unusually warm, dry river conditions and lower-than-normal water flow are altering source-water characteristics and impacting the treated drinking water.

Despite these noticeable sensory changes, the utility board confirms that chlorine residual levels in the finished water remain fully within acceptable drinking-water standards. Plant teams are actively tracking water chemistry and making treatment adjustments to manage the shift caused by the ongoing weather conditions.

Authorities emphasize that the water remains safe to drink, though they are taking customer feedback seriously and continuing rigorous testing. Residents seeking additional information, wishing to report a specific issue, or requesting individual water testing can contact the Water Plant directly at 865-882-3242, ext. 229. The utility has committed to sharing further updates should any testing reveal the need for additional action.